Return Policy

Return

The return of delivered goods for exchange or credit is basically not possible. This applies in particular to products already imported in the destination country. Unrequested returned goods will be destroyed without compensation and without notification from us. For the storage and return of this product we are not obliged.

 

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving reasons. The revocation period is fourteen days from the date of the conclusion of the contract. In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this Agreement by means of a clear statement (such as a letter sent by post, fax, telephone call or e-mail). You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation:
1. If you withdraw from the contract, we shall reimburse you for any payments we have received from you without delay and at the latest within fourteen days from the date on which we received notice of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. .
2. The right of withdrawal expires in the case of a contract for the supply of consulting or digital content not on a physical data carrier, even if the entrepreneur has started to execute the contract after the consumer has expressly agreed that the contractor will terminate the contract before expiry of the contract Revocation period begins, and has acknowledged his knowledge that he loses his right of withdrawal by agreeing to the commencement of the execution of the contract.